Website Terms and Conditions

1. Introduction

These terms and conditions ("Terms") govern the use of the website genuineway.co.uk ("Website") operated by Genuine Way Limited, a company registered in England and Wales under company number 16050312 with its registered office at Portland House, Belmont Business Park, Durham, England, DH1 1TW ("we," "our," or "us"). By accessing or using the Website, you agree to be bound by these Terms, as well as any other applicable laws and regulations. If you do not agree to these Terms, please do not use the Website.

2. Definitions

"User" refers to any individual, whether a registered user or a guest, accessing or using the Website.
"Services" refers to the products, services, and features provided through the Website.
"Content" refers to all text, graphics, images, videos, logos, and other materials published on the Website.

3. Acceptance of Terms

By using this Website, you confirm that you have read, understood, and agree to be bound by these Terms. We may update these Terms from time to time, and such updates will be posted on the Website. You are advised to review these Terms regularly. Any changes to these Terms will take effect when posted, unless stated otherwise.

4. Use of the Website

You agree to use the Website for lawful purposes only and in a manner that does not infringe on the rights of, restrict or inhibit the use of this Website by any third party.
You must not:

Engage in any unlawful or fraudulent activity via the Website.
Use the Website to transmit harmful content, including viruses or malware.
Attempt to gain unauthorised access to any part of the Website, server, or database connected to the Website.
Reproduce, duplicate, copy, sell, or resell any part of the Website without our express written permission.

5. Account Registration

If any part of the Website requires registration, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
You must notify us immediately of any unauthorised use of your account.

6. User-Generated Content

You may be able to submit or upload content (such as reviews, comments, or feedback) to the Website. By submitting content, you grant us a non-exclusive, royalty-free, transferable license to use, reproduce, distribute, and display that content in connection with the Website and our business operations.
You must ensure that any content you submit does not infringe on the intellectual property rights of third parties or violate any laws.
We reserve the right to remove or modify any content that we consider inappropriate, offensive, or in violation of these Terms.

7. Intellectual Property Rights

All Content on the Website, including text, graphics, images, logos, trademarks, and software, is the property of Genuine Way Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not use any part of the Website's Content for commercial purposes without our express written consent.
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial use, subject to these Terms.

8. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
By using the Website, you consent to the collection and use of your data as described in our Privacy Policy.

9. Products and Services

The Website may offer products or services for sale. All products and services are subject to availability, and we reserve the right to withdraw or modify any product or service at any time without notice.
Prices for products or services are listed on the Website and may be subject to change without notice.
All purchases made via the Website are governed by our Terms of Sale (if applicable), which provide details on payment, delivery, and returns.

10. Limitation of Liability

The Website is provided "as is" and we do not make any representations or warranties regarding its availability, functionality, or accuracy.
To the extent permitted by law, we exclude all liability for any loss or damage arising from the use of the Website or reliance on its Content, including but not limited to indirect, consequential, special, or punitive damages.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence or for fraud.

11. Indemnity

You agree to indemnify and hold harmless Genuine Way Limited its employees, directors, agents, and affiliates from any claim, liability, damage, loss, or expense arising from your use of the Website, violation of these Terms, or any third-party rights.

12. Third-Party Websites

The Website may contain links to third-party websites or resources. We do not control or endorse these websites and are not responsible for the content, privacy practices, or terms of use of any linked websites.
Access to third-party websites is at your own risk, and we encourage you to review the terms and privacy policies of any third-party sites you visit.

13. Termination

We may suspend or terminate your access to the Website at any time, without notice, if we believe that you have violated these Terms or engaged in illegal or harmful activity.
Upon termination, all provisions of these Terms which by their nature should survive termination will remain in effect, including intellectual property rights, indemnity, and limitations of liability.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales.
Any dispute or claim arising from or related to these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Force Majeure

We will not be liable for any failure or delay in performance of our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to acts of God, war, natural disasters, or government actions.

16. Entire Agreement

These Terms constitute the entire agreement between you and Genuine Way Limited regarding the use of the Website and supersede all prior agreements or understandings, whether written or oral, relating to such use.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at info@genuineway.co.uk.

Last Updated: March 2025